Privacy policy


Last updated: January 1, 2020


The owner of the Websites available in the domains medcom.io, medcom.app, medcom.chat, medcom.dev, medcom.im and medcom.help, and of all its subdomains, is Acoboo IT Projects S.L., as well as the responsible for the treatment of personal data supplied by its users.

The treatment of personal data carried out through said Websites complies with the provisions of Regulation (EU) 2016/679, General Data Protection, in Organic Law 3/2018, of December 5, on the Protection of Personal Data and with the appropriate technical and organizational security measures to guarantee a level of security appropriate to the risk of the treatment.


Information on data protection

If the user decides to request information on our Websites, the strictly necessary data will be requested to achieve the purpose for which our Websites are intended, which is the information and promotion of our services, all of them available on our Websites. In no case will they be used for purposes other than those for which they have been voluntarily entered on the Websites.

The personal data that the user provides us will be processed, having been informed of the purposes of the treatment and other information prior to sending the form or subscription.

Those who voluntarily provide their data to the owner of the Websites by any of the means established for that purpose at any time, have had at their disposal in a transparent and clear way, having checked the corresponding box, the following aspects:

The Data Controller is:

Acoboo IT Projects S.L.
NIF: ESB87348280
Avda. Europa 26
Edificio Ática 5 - Planta 2
28224 Pozuelo de Alarcón
Madrid
España

The contact email of the Data Protection Officer is:

[email protected]

The purposes of the treatment are the following:

– The management of the request, request or consultation, and the maintenance of the relations between the Web and its users.

– Unequivocal authorization that the data provided can be used to send you, by any means of communication, including electronic, commercial communications, with information of interest, and reminder communications, provided that you have checked the corresponding box or have manifested, by any means , unequivocally your authorization.

– Contract any of the specific products or services.

– Information for the use of cookies for the specific and specific purposes reported at all times in this Privacy Policy.

The legal basis for the treatment is based on the established relationship, on the fulfillment of legal obligations and on your unequivocal consent, if it has been provided. We inform you that you can revoke your consent at any time, through an easy and simple means. In the case of contact persons of a legal person, the legal basis of the treatment is the legitimate interest of this entity in maintaining relations with that legal person.

We guarantee your rights to access, rectify or delete your data, as well as your right of limitation or portability.

We inform you that the term of conservation of your data will be that of the validity of the contract and after its termination, in the case in which it is determined by the Law, while the obligation of conservation lasts and in its case during the period of prescription of the corresponding actions. We will keep your data in the event that the legal basis is consent until you revoke your authorization, and once revoked, it will be set according to the criterion of exhausting the limitation periods for actions.

No recipients are foreseen for your data, other than service providers.


Cookies policy

Article 22.2 of the LSSI establishes that data storage and recovery devices may be used in terminal equipment of the recipients, provided that they have given their consent after they have been provided with clear and complete information about their use, in particular, for the purposes of data processing, in accordance with the provisions of current regulations on the protection of personal data. In this regard, cookies may be deposited on your computer. These are small files whose purpose is to remember the pages visited to facilitate future navigation. You can delete cookies by selecting the option that your browser has for this purpose. At any time you can delete all cookies by using the option for your browser.


Types of cookies used and purposes

The Websites use third-party services that use cookies that are stored at the same time that the visitor enters the Websites, to perform statistics on visits to the Websites and to link with those interested in the services it provides. These cookies are entirely managed by Google. The user of the Websites expressly consents to the use based on the reported purpose.

The CMS (content management system) and the services provided through the Websites collect data from the user / visitor through their own cookies, for the purpose of managing the content of the website, you expressly consenting to this by having accepted the policy of cookies.


Cookies guide

Excepted information and consent cookies are those whose purpose is:

– User input cookies

– User authentication or identification cookies (session only)

– User security cookies

– Multimedia player session cookies

– Session cookies to balance the load

– User interface personalization cookies

– Plug-in cookies to exchange social content

Classification of cookies object of information and consent, according to a report by the Spanish Agency for Data Protection:

– Types of cookies according to the entity that manages them:

Own cookies: They are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

In the event that cookies are installed from a computer or domain managed by the publisher itself but the information collected through them is managed by a third party, they cannot be considered as their own cookies.

– Types of cookies according to the period of time they remain activated on the user’s terminal:

Session cookies: They are a type of cookie designed to collect and store data while the user accesses a web page.

Persistent cookies: They are a type of cookie in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, and which can range from a few minutes to several years.

– Types of cookies according to their purpose:

Technical cookies: These are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access restricted access parts, remember the elements that make up an order, carry out the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for broadcast videos or sound or share content through social networks.

Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which they access the service. , the regional configuration from where you access the service, etc.

Analysis cookies: They are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the use data made by the users of the service.

Advertising cookies: They are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided based on criteria such as edited content or the frequency at which ads are displayed.

Behavioral advertising cookies: They are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on user behavior obtained through continuous observation of their browsing habits, allowing a specific profile to be developed to display advertising based on it.

You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer, for more information click on the link that corresponds to your browser:

Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Chrome: https://support.google.com/accounts/answer/32050

Explorer: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9

Safari: http://support.apple.com/kb/ph5042

Safari para IOS: http://support.apple.com/kb/HT1677?viewlocale=es_ES&locale=es_ES


Information about users

We do record your IP (Internet Protocol) data assigned to the subscriber who owns the telephone line at the time of connection to this Website, for the purpose of security and collaboration with the Justice, and statistical purposes. The data will be kept by the service provider for the time set by current legislation.


Rights of Access, Rectification, Opposition, Suppression, Limitation, unless subject to automated decisions and portability

At any time, the user has the right to access their information, to rectify it if their data is wrong, to oppose any type of treatment associated with maintaining the contractual relationship, to revoke the consent granted, to request the limitation or suppression of its treatment, not to be subjected to automated decisions, and to unsubscribe from the services of Acoboo IT Projects SL

These rights can be effective upon accreditation of the personality in the forms and within the terms established in the General Data Protection Regulation, by writing to the postal address listed in the Legal Notice of the Web.

The treatment of personal data and the sending of communications by electronic means, where appropriate, are in accordance with the regulations established in the General Data Protection Regulation, Organic Law 3/2018, of December 5, on Data Protection. Personal and in Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce.


Remaining information on data protection

For customers:

The Data Controller is:

Acoboo IT Projects S.L.
NIF: ESB87348280
Avda. Europa 26
Edificio Ática 5 - Planta 2
28224 Pozuelo de Alarcón
Madrid
España

The contact email of the Data Protection Officer is:

[email protected]

Personal data will be processed for the purpose of customer management, billing and maintenance.

The legal basis of the treatment is the contract concluded, the fulfillment of a legal obligation, the legitimate interest in the case of contact persons of legal persons and the consent, if any, revocable at any time.

The criterion established for the conservation of your data is the limitation period for actions. In case the treatment base was the consent, the data will be kept until the revocation of the consent or the opposition to the treatment and, later, during the period of filing of claims.

The recipients of your data is the tax administration and banking entities, where appropriate.

International transfers of personal data will be made by some service providers, always within the protection framework of the RGPD.

You have at your disposal the exercise of access rights including the right to obtain a copy of the personal data object of treatment, rectification, opposition, deletion or erasure where appropriate, portability and limitation of the treatment, by means of a writing before the person in charge of the treatment to the following address:

Acoboo IT Projects S.L.
NIF: ESB87348280
Avda. Europa 26
Edificio Ática 5 - Planta 2
28224 Pozuelo de Alarcón
Madrid
España

You have the right to file a claim with the supervisory authority.

For providers:

The Data Controller is:

Acoboo IT Projects S.L.
NIF: ESB87348280
Avda. Europa 26
Edificio Ática 5 - Planta 2
28224 Pozuelo de Alarcón
Madrid
España

The contact email of the Data Protection Officer is:

[email protected]

Personal data will be processed for the purpose of supplier and payment management. The criterion established for the conservation of your data is the limitation period for actions.

The legal basis of the treatment is the contract concluded, the fulfillment of legal obligations, the legitimate interest in the case of contact persons of legal persons.

The recipients of your data is the tax administration and banking entities, where appropriate.

You have at your disposal the exercise of access rights including the right to obtain a copy of the personal data object of treatment, rectification, opposition, deletion or erasure where appropriate, portability and limitation of the treatment, by means of a writing before the person in charge of the treatment to the following address:

Acoboo IT Projects S.L.
NIF: ESB87348280
Avda. Europa 26
Edificio Ática 5 - Planta 2
28224 Pozuelo de Alarcón
Madrid
España

You have the right to file a claim with the supervisory authority.

For social network users:

Your profile data and all those supplied by you become part of a data treatment and you will be considered as an interested person in our company. You should know and when you become a friend or follower of the profile or account of the company that the data you have open may be processed by us for the purpose of information about it or about services it may provide. Your data may also be consulted by other members who have become friends or added to this company, being you who can decide your degree of privacy on the social network.

The Data Controller is:

Acoboo IT Projects S.L.
NIF: ESB87348280
Avda. Europa 26
Edificio Ática 5 - Planta 2
28224 Pozuelo de Alarcón
Madrid
España

The contact email of the Data Protection Officer is:

[email protected]

The legal basis is consent, which you assume once you have decided to join the account, which you can revoke at any time. You have the right to file a claim with the supervisory authority. Your data will not be kept once you have decided not to be part of the network, account or profile of this entity. In case you want to exercise the access rights including the right to obtain a copy of the personal data object of treatment, rectification, opposition, deletion or erasure in its case, portability and limitation of the treatment, write to:

Acoboo IT Projects S.L.
NIF: ESB87348280
Avda. Europa 26
Edificio Ática 5 - Planta 2
28224 Pozuelo de Alarcón
Madrid
España

You have the right to file a claim with the supervisory authority.


Service providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform services related to the Service, or to help us analyze how our Service is used.

These third parties have access to your personal information only to perform these tasks on our behalf and are obliged not to disclose or use it for any other purpose.


Communications

We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You can choose not to receive any or all of these communications from us by following the unsubscribe link or the instructions provided in any email we send or by contacting us.


Changes in the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by publishing the new Privacy Policy on this page.

It is recommended that you review this Privacy Policy periodically to detect any changes. Changes to this Privacy Policy are effective when published on this page.


Contact us

If you have any questions about this Privacy Policy document, please contact us.